1. Introduction

This Policy sets out how Velosolutions Events GmbH, whose registered office is at Via Stenna 4, Flims,

Switzerland (hereinafter collectively, “Velosolutions”, “we”, “us”, “our”) collect and process personal

information about you when you register for and/or participate in one of our events. By continuing the

registration process, e.g. by using an online registration tool such as a website or the like (the

“Website”), and/or by participating in one of our events, you consent to your information being

processed in accordance with this Policy. We determine the purposes and means of the processing of

your personal data and are as controllers responsible for the processing and use of your personal data

as described herein.

2. Personal information we collect and how we use it

2.1 Information you give us. You may give us personal information that can identify you, such as name,

address, e-mail address, an online identifier or the phone number (“Personal Information”), when you

use the Website, correspond with us, or enter into and participate in any of our Events. Where we

request Personal Information from you, we will collect it as set out in the relevant forms or pages. You

may choose to provide additional information to us when you contact us or otherwise interact with us.

2.2 The Personal Information that you provide to us will be used for the purposes of enabling you to

participate in the Events, for administrative and troubleshooting purposes and in order to send you

marketing materials (should you opt in to receiving marketing material from us).

2.3 Personal Information we collect automatically. When you visit the Website, we may automatically

collect the following information: your IP address, log-in information, location information, browser type

and version, browser plug-in types and versions, operating system and platform, information about your

visit including the URL clickstream to, through and from the Website, download errors, length of visits

to certain pages and page interaction. We collect information automatically through the use of various

technologies, including through “cookies”, as this is explained further below.

2.4 We use the information we collect automatically: (1) to administer the Website for internal operations

including troubleshooting purposes; (2) to ensure that content from the Website is presented in the most

effective manner for you and your devices; (3) to manage your registration and participation in any

Events that you sign up for.

2.5 Personal Information we receive from other sources. We may receive Personal Information about

you from Events based on your participation therein.

3. How we share and disclose your information

We may share your Personal Information with our affiliates for the purposes outlined in this Policy and

with the third parties listed in this Policy. We may share your Personal Information with third parties

when: (1) it is necessary to involve a third party service provider in order to facilitate or extend our

services regarding the Events; (2) explicitly requested by you (e.g. with social media networks); (3)

required by a court order or any legal or regulatory requirement; (4) in connection with the sale or

transfer of a business; (5) to enforce our Terms of Participation; (6) to ensure the safety and security of

the participants and third parties; and (7) to protect our rights and property and the rights and property

of our participants and third parties.

4. How to opt in or opt out of direct marketing

We may use the Personal Information you give us for direct marketing purposes to provide updates and

newsletters regarding Events; or other communications that we think may interest you. Where required

by law, your prior consent will be obtained before sending direct marketing. In any event, we will offer

you the option to unsubscribe in every communication sent.

5. Cookies and other technologies

We can choose to collect Personal Information automatically through the use of “cookies”. A cookie is

a text file containing small amounts of information that a website can send to your browser, which may

then be stored on your computer as a tag that distinguishes your computer but does not name you. The

Website pages can use cookies to better serve you when you return to the Website. You can set your

browser to notify you before you receive a cookie, giving you the chance to decide whether to accept

it. You can also set your browser to turn off cookies; however, if you do this, some of the Website may

not work properly.

6. Links to other websites and social media

6.1 If we provide links to other websites, we do so for information purposes only. The other websites

are outside our control and are not covered by this Policy. If you access other websites using the links

provided, the operators of these websites may collect information from you which will be used by them

in accordance with their privacy policy, which may differ from ours.

6.2 On some pages of the Website, third parties that provide content, applications or plug-ins through

may track your use of content, applications and plug-ins or customize content, applications and plugins

for you. For example, when you share an article using a social media sharing button (e.g., Facebook,

Twitter, or Google Plus), the social network that has created the button will record that you have done


7. Data Retention

We will not retain your information for longer than is necessary for our business purposes or for legal

requirements. However, please be advised that we may retain some information after you have

participated in an Event with us, for instance if doing so is necessary to meet our legal obligations, such

as retaining the information for tax and accounting purposes.

8. Your Rights

8.1 If you wish to obtain a copy of Personal Information that we hold about you, please contact us at the

address below. Before responding to your request, we may ask you to verify your identity and to provide

further details about your request. We will endeavour to respond within an appropriate timeframe and,

in any event, within any timescales required by law.

8.2 It is your responsibility to ensure that you submit true, accurate and complete information when

registering for an Event. You may also update your Personal Information by contacting us, using the

contact details provided below. Please make sure to include your name and postal code in your initial


9. Information Security

We apply appropriate security measures to protect your Personal Information that is under our control

from unauthorised access, collection, use, disclosure, copying, modification or disposal. All Personal

Information you provide to us is stored on secure servers.

10. Internet-based Transfers

Given that the Internet is a global environment, using the Internet to collect and process Personal

Information necessarily involves the transmission of data on an international basis. While we generally

store all of the Personal Information that we collect about you in your region (for example for European

visitors, in the European Economic Area), it is possible that your Personal Information will be transmitted

to parties outside your region (where data protection laws may be different). If such transfer happens,

we ensure that it takes place in compliance with contractual or other measures to protect the Personal


11. Use of this Website by Minors

If you are aged 18 or under, please get your parent’s/guardian’s permission before you provide

information to us. Users without this consent are not allowed to provide us with information and, in the

event that they do so, we will cease to process their information as soon as we find out.

13. Changes to the Policy

This Policy was last updated on January 2023. A notice will be posted on the Website home page for

30 days whenever this Policy is changed in a material way. By continuing to use the Website and/or by

participating in one of our Events, you confirm your acceptance of the relevant changes.

14. Questions about this Policy

If you have a question, concern or complaint about this Policy or our handling of your information, you

can contact us by email on